Homework Help Center Supervisor - Part Time

TITLE: Homework Help Center Supervisor
FLSA: Part-time
DATE: 10/18/2021
REPORT TO: Youth Services Manager

Job Summary: Provides assistance and information to students visiting the Homework Help Center, coordinates and supervises volunteer efforts for this center. Assist Youth Services Department – 20 hours per week

Essential Functions:
  1. Manages Homework Help Center - provides general assistance to students and parents visiting the Center and assists in the successful completion of homework assignments. Assistance may include use of the online catalog, locating and using print and electronic resources to answer basic questions, assisting with general homework projects and questions and referring customer questions to other staff when additional expertise is needed.
  2. Oversees daily operations of the Center including scheduling, reporting needed repairs and assuring that student and volunteer behaviors are within acceptable guidelines and standards for use of the library.
  3. Works with the Coordinator of Community Engagement to provide quality volunteer opportunities for local citizens, college students and educators who may wish to serve in this work.
  4. Provides training to assure volunteer engagement with students is constructive, supervisors and schedules volunteers so as to assure a productive, educational environment is maintained.
  5. Advocates for Homework Center, including willingness to accompany Library staff and board members who may present this program publicly.
  6. Assists with programs related to school engagement and homework support.
  7. Serves as a point of contact in addressing issues including reporting security incidents, and managing other concerns. Resolves issues to the degree possible and appropriate, and/or refers issues to a Manager as needed.
  8. Assists with maintaining and constructing relevant displays, collection of materials support specific school units of study and preparing guides and other handouts which assist students in finding and successfully using library materials.

Required Knowledge, Skills, and Abilities:
  • Strong desire to work with the public, especially school-aged children and their caregivers
  • Understanding of basic educational theory, methods for successful interaction with school aged students and desire to see students succeed
  • Excellent communication and inter-personal skills
  • Practical knowledge of library and customer service
  • Above average computer and software skills, including ability to teach others.
  • Ability to use print and electronic information resources
  • Ability to solve problems, negotiates issues, and makes judgments and decisions

Specialized knowledge, licenses, etc.: None

Supervisory responsibility, if any: volunteers and interns working in the Center

Education and Experience:
  1. High school diploma or equivalent, post-high school studies or Bachelor’s degree highly desired
  2. No experience required; tutoring, teaching or instructional experience highly desired.

Physical and Environmental Conditions:
Positions based at Main Library. Evening and weekend hours are required. Light physical effort in the handling of light materials or boxes up to 30 pounds.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.